IT Support Specialist - Jakarta

Join our dynamic team as an IT Support Specialist in Jakarta and play a pivotal role in maintaining seamless technology operations for our organization. This contract position offers an exciting opportunity to leverage your technical expertise in computer networking, macOS environments, and IT infrastructure to ensure our systems run smoothly. At Private Advertiser, we are committed to delivering top-notch services to our clients, and your contributions will be instrumental in achieving our goals.

As an IT Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring the security and efficiency of our IT systems. You will work closely with our team to implement and maintain our IT infrastructure, using tools like Jira, ServiceNow, and other industry-standard software. This is a great opportunity to grow your career in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Monitor and maintain IT systems, ensuring their security, efficiency, and uptime.
• Implement and manage IT infrastructure, including networking, servers, and workstations.
• Work with the IT team to develop and implement IT policies and procedures.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our systems.
• Provide training and support to new employees on IT systems and procedures.
• Collaborate with vendors and service providers to ensure timely resolution of IT issues.
• Document IT processes and procedures for future reference.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support and technical roles.
• Strong knowledge of computer networking, macOS environments, and IT infrastructure.
• Certifications in ITIL, CompTIA A+, or similar are a plus.
• Proficient in using IT support tools such as Jira, ServiceNow, and other industry-standard software.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

🛠️ Keahlian

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